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Outsource On Hold

Okay so here is one that you’re going to read and say “why didn’t I think of that”. Well you’re lucky, I don’t have many readers so you could probably get away with telling all your friends you did.

I figure if they can outsource the call center (you know support lines for companies ect), why can’t I outsource being on hold.

I have come up with two excellent ways of doing this.

The first is that I tell someone in let say India (only chosen cus so many call centers are there) my problem, and my info then they call the support line wait on hold and get the problem fixed once the call goes through.
Benefits

    It takes no effort on your part

    There would be no problem understanding accents since both the call center person and your ‘on hold guy’ would be from the same area.

It would save you money, well kinda, think what that 1/2 hour+ of your time is really worth, you might as well pay someone else to do it.

    The other way of doing this is just outsourcing the actual act of holding, kinda of like paying someone to wait in line for you, and when it’s your turn they notify you and connect you to the other end.

    I would love to see this done. If I get particularly bored anytime soon, I will at the very least make it into a parody website.

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